We took the decision to suspend our services on 23rd March 2020 due to the Covid 19 situation. During the months that followed we kept up-to-date with guidance from the Government, Community Transport Association and the NHS; offering support where we could to local pharmacies and food banks. As the alert level decreased and lockdown eased we began the process of resuming our services, with the booking lines open from 6th July and services available from 13th July.

To ensure we reduce the risks to both our volunteers and our passengers we have put in place extra criteria and procedures that are followed for each journey.

Volunteer drivers:

  • the wiping down of their vehicles’ hard surfaces with antibacterial wipes before and after each journey
  • the regular use of hand sanitiser,
  • the use of a facemask or visor
  • Not going into any buildings with the passenger.


  • Must sit in the rear of the vehicle
  • Must wear a face covering (one will be provided if you don’t have your own)
  • Only 1 passenger per journey (exception – if you need an escort then they must be from the same household as you)
  • Only essential journeys will be carried out (i.e. health related)